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NOT TO BE TRUSTED - I purchased an electronic workshop manual for my BMW C600 Sport scooter. What was not clear, and is not explained on the eManualOnline.com website is that you can only download a .ova file for which you need to download and install Oracle Virtualbox before it can be used.

Unfortunately, the required version of Oracle Virtualbox will not install on my Mac. I am an IT person with decades of experience, but an issue I could nor resolve stopped me from getting any use from this .ova file. The support person Rahul insisted that he wanted to access my computer by giving him control over my machine using Teamviewer.

Because Rahul was so unwilling to negotiate any alternative solutions, I did not trust him with access to my computer. I wasted my money and I strongly recommend you do not do business with eManualsOnline.com

Reason of review: Poor customer service.

Monetary Loss: $36.

Preferred solution: Full refund.

eManualOnline Cons: Bad customer service, Do not deliver what they say, Do not honour there website published refund policy, Insist on access to your computer using teamviewr, Do not provide pdf files just ova files.

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Mai F

I had the exact same experience. However, luckily for me, PayPal gave me a full refund.

Guest
reply icon Replying to comment of Mai F

Yes, PayPal did the same for me

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